It’s ironic that the sales training world has stayed pretty much the same over the last 20 – 30 years, while for most companies, the selling environment has changed dramatically. Consequently, it has become more difficult for sellers to penetrate new accounts, while potential buyers are often working even harder to keep salespeople at bay.
There’s no point in blaming the customer. Over the past decade, corporate decision-makers are being asked to achieve more in less time, oftentimes without the benefit of additional resources. Meanwhile, while workloads continue to increase, competitors are getting hungrier, and the overall pace of business has quickened. Even if they wanted to, customers simply cannot afford to spend time with every salesperson that comes calling.