• About QBS
    • Our Story
    • About the Author
    • Client List (Partial)
    • Testimonials
  • Training Programs
    • Virtual QBS: Zoom!
    • QBS Methodology Training
    • One-Day QBS Seminars
    • Digital/Inside Sales Training
    • Speaking Engagements
  • Sales Enablement
    • Sales Process/CRM Integration
    • “Train the Trainers”
    • Licensing QBS®
    • QBS® Certification
  • Event Details
    • Logistics & Planning
    • Tom Freese Bio
    • Sample Agenda
  • QBS Products
    • QBS Books
    • Audio Programs
  • Ordering

QBS Research, Inc.

Strategic Sales Methodology and Training

  • Contact Us
  • Articles
  • Video Clips
  • Free Downloads
  • Request Proposal
Home Archives for QBS Coaching

Don’t Just Ask for a “Meeting”

Posted on December 8, 2015 Written by admin Leave a Comment

tip 16 Most sales opportunities begin when you successfully navigate to the “right person” within an account, pique their interest, and then schedule a time to meet.

But, clients are now being inundated with vendor salespeople all trying to schedule “a meeting” with key decision makers. The fact that sales calls are often wastes of time causes customers to be les eager to meet with the next caller.

To avoid being lumped into the parade of sales callers, Instead of asking for a standard meeting, ask to get in front of a whiteboard. Here’s how it sounds:

Salesperson: “Mr. Customer, given that you are looking to improve productivity, secure your infrastructure, and roll out two new applications by the end of the year, would it makes sense to set up a time when all the key people who need to be involved in the decision can get together in front of a white board, roll up our sleeves and have a more in-depth conversation about what you are trying to accomplish and how would be able to provide value?”

Everybody in sales asks for meetings, and true to form, these vendor meetings often end up wasting the customer’s time. Instead, next time, when you ask someone if it makes sense to sit down and roll up our sleeves” on a project, the message being commutated is that important topics will be discussed and real work will get done.  Sounding purposeful is much different than cold calling and simply asking for appointments.

Filed Under: implementation Tagged With: QBS Coaching, Sales Management

**New** Implementation Tips

Posted on December 7, 2009 Written by admin 2 Comments

qbstips[1]

Scroll through pages and pages of QBS techniques and coaching tips that will increase your probability of success and further your implementation of Question Based Selling!

Tip topics range from needs development strategies, to how to kick off more interactive product presentations, to Coaching the Softer Skills, to leveraging curiosity to leave more effective voce-mail messages.

Click QBS Implementation Tips to get started. No cost or subscription required.

Filed Under: coaching qbs, happenings Tagged With: Coaching, Motivation, QBS Coaching, Sales Effectiveness, Sales Management, telephone sales, Telesales

Implementation Tips

Posted on October 5, 2009 Written by admin Leave a Comment

QBS TipsQuestion Based Selling doe required individual salespeople and entire sales teams to understand the logic between the logic you will use going forward, versus much of the outdated training material that has plagued traditional sales approaches for the last 30+ years.

Following a ‘live’ training, salespeople often say to me, “Wow, Tom, it’s amazing that such small adjustments can produce such a huge impact with regard to how customers perceive our products.”

Meanwhile, sales managers often ask me, “What advice can you give us on how to implement Question Based Selling and make it part of our culture, so the methodology becomes second nature to our salespeople?”

Thus, I created a new section on our website called Implementation Tips. My intent was to create a virtual repository of specific QBS techniques that sellers can use to get the “creative juices” flowing, in addition to reinforcing key QBS concepts.

If you have a specific tip request, I invite you to enter a comment and I will respond. Also, I invite you to subscribe to our RSS Feed, and/or bookmark this page, as I plan to grow this data bank multiple times per week, or at a bare minimum, adding content on every flight.

Filed Under: coaching qbs, implementation Tagged With: QBS Coaching

Always Answer a Question with a Question

Posted on October 5, 2009 Written by admin Leave a Comment

tip 4 Well, almost always.

In the role of professional salesperson, customer’s are going to ask questions, right? In return, you want to provide intelligent responses with valuable insight or information.

When you respond, would you rather respond with what might be considered to be average value, or would you rather respond with maximum value? If you want to provide maximum value, you might want to invest a few moments to understand their real question before answering.

For example, when deliver QBS training in a remote city, I sometimes ask a local person in the audience, “What’s the best way to get from here to the airport?”  Invariably, the person gives me directions.

But, what would happen if I got to the airport and the nice person behind the ticket counter said, “I’m sorry to tell you, but you’re at the wrong airport!”

Dallas, Houston, and Chicago all have two commercial airports. There are three commercial airports that service Wash, DC, Boston, and four that service New York City. Surprisingly, no one ever asks me which airport I’m heading to before giving me directions.

Here’s how I would give directions if you asked me, “What’s the best way to get to the Atlanta airport?” I would say, “That depends, what time is your flight?” I might then ask, “Do you have to return a rental car?” I might even inquire, “How familiar are you with the area?” Now I can give specific and valuable directions.

Wouldn’t you give different directions (or product information) to someone who was very familiar with the area than someone who was completely lost?

Just as most people share fractionally, many customers won’t ask their complete question. It is, therefore, incumbent on sellers to ask a few clarifying questions to understand more specifically what is being asked, if you wish to provide maximum value in your responses.

Filed Under: implementation Tagged With: QBS Coaching, QBS Methodology, Question Based Selling, Sales Coaching, strategic selling, Telephone Tales, Telesales, Thomas A. Freese

  • « Previous Page
  • 1
  • …
  • 4
  • 5
  • 6
  • 7
  • 8
  • Next Page »

Tom Freese vs. Other Motivational Speakers

Best Selling Author/Trainer

Strategic Questions

The Most Powerful Tool in Sales

Besides gathering information, strategic questions are a salesperson's best tool for:
• Piquing Customer Interest
• Establishing Credibility
• Understanding Requirements
• Creating a Sense of Urgency
• Qualifying Opportunities
• Competitive Differentiation
• Negotiation / Positioning
• Escalating to Decision Makers
• Securing Commitments / Closing Deals
• Maintaining Margins
• Getting Leads / Referrals
. . .which is very different than just probing for needs.

Topics

  • announcements
  • articles
  • books
  • coaching qbs
  • free downloads
  • hall of shame
  • happenings
  • homepromo
  • implementation
  • job hunting tips
  • public classes
  • sales humor
  • selected secrets
  • Uncategorized
  • video

QBS For Parents

Join Our Mailing List

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter
For Email Newsletters you can trust
© 2017 QBS Research, Inc.
Website development by PodWorx, Inc.